سياسة الخصوصية

1. Introduction

UnlockLand (“UnlockLand”, “we”, “our”, or “us”) operates the website https://unlock.land and provides an AI-powered real estate decision intelligence platform (the “Services”).

This Privacy Policy explains how we collect, use, store, and protect information when you use our Services.

By accessing or using UnlockLand, you agree to the practices described in this Privacy Policy.

2. Scope & Applicability

This policy applies to:

• Visitors to https://unlock.land
• Registered users and customers
• Enterprise and organizational accounts
• All data processed through the UnlockLand platform

UnlockLand is a business-to-business (B2B) platform and is not intended for consumer or personal use.

3. Information We Collect

3.1 Information You Provide

We may collect:

• Name, business email, company name
• Job title and role
• Account credentials
• Project and workspace data
• Uploaded documents and inputs
• Communications with our team

3.2 System & Usage Data

Collected automatically:

• IP address
• Device and browser type
• Access timestamps
• Usage logs and activity records
• System performance data

3.3 Project & Decision Data

When using UnlockLand, you may provide:

• Property and site information
• Zoning and planning inputs
• Financial assumptions and models
• Feasibility and underwriting outputs
• Collaboration comments and approvals

You retain full ownership of all project data.

4. How We Use Information

We use collected information solely to:

• Provide and operate the Services
• Generate analysis and decision outputs
• Enable collaboration and approvals
• Maintain system security and performance
• Provide technical support
• Comply with legal obligations

We do not sell, rent, or monetize user data.

5. AI & Automated Processing

UnlockLand uses artificial intelligence to assist with:

• Data interpretation
• Feasibility modeling
• Scenario generation
• Report and memo drafting

6. Data Ownership & Confidentiality

• Customers retain full ownership of their data
• UnlockLand acts as a data processor
• We do not claim ownership of outputs
• Data is never shared with third parties without authorization

All employees and contractors are bound by confidentiality obligations.

7. Data Storage & Security

UnlockLand follows industry-standard security practices including:

• Encrypted data in transit and at rest
• Role-based access control (RBAC)
• Logical data separation by organization
• Access logging and monitoring
• Regular security reviews

We design our systems to align with SOC 2 Trust Service Criteria:

• Security
• Availability
• Confidentiality
• Processing integrity

8. Data Retention & Deletion

• Data is retained while your account is active
• You may request deletion at any time
• Certain records may be retained for legal or compliance purposes
• Upon termination, data may be deleted or exported upon request

9. No Cookies Policy

UnlockLand does not use cookies for advertising or tracking.

Session management and authentication are handled securely without third-party tracking cookies.

10. International Data Transfers

Data may be processed in:

• Canada
• United States
• Other jurisdictions with adequate data protection standards

We apply appropriate safeguards to protect cross-border data transfers.

11. Your Rights

Depending on your jurisdiction, you may request:

• Access to your data
• Correction of inaccurate data
• Deletion of data
• Restriction of processing
• Data export

Requests can be sent to: support@unlock.land

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a new “Last Updated” date.